The following terms and conditions govern all use of the TemplatesHub.Design website, all content, services and products available through the website, including, but not limited to, the TemplatesHub.Design client area (collectively referred to as the Website).
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and privacy conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. The Website is available only to individuals who are at least 13 years old for browsing and who are at least 18 years for selling & purchasing.
Client Area Account: You are responsible for maintaining the security of your client area account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Ahead WebSoft of any unauthorized uses of your account or any other breaches of security. Ahead WebSoft will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
Payment: The Website offers numerous solutions (products and services) for sale. The Website does not handle payments for these products directly, but rather refers these payments to a secure third-party payment processor which handles all aspects of the payment process. Any payment issues or disputes should be resolved directly with the payment processor. Once we have been notified by the payment processor that a payment has been made, and that the payment has successfully passed a fraud review, access will be granted to the product or service being purchased as soon as possible, however we make no guarantees of timeliness or immediacy.
Software Usage: All software products on this website are copyright products of Ahead WebSoft or from various authors / owners of the products. Thus, all product purchases are governed by their own terms of Software License Agreement. Software will only be available to the users who will have valid license. These softwares cannot be distributed for free, nor be resold to any third party or any individual. If any user (client / customer) is found violating these Software License Agreement, Ahead WebSoft will have complete rights to close his / her / their account on our website and / or to take applicable legal actions.
Installation: Ahead WebSoft will not be responsible for any data loss, down-time occurring from the installation or upgradation of its software products or any software product from from the website. You must take a back-up of your code files and database before any installations/upgradations.
The installation services of TemplatesHub.Design (Ahead WebSoft) only include basic installation and the default setup which comes with template or the product. For any other customizations, please Contact Us. If you have purchased our installation services, please ensure that you take a back-up of your code files and database before the installation proceeds. Ahead WebSoft will not be responsible for any data loss or down-time.
Refund Policy: Since all products/softwares available on the TemplatesHub.Design website are downloadable and non-tangible irrevocable, we do not issue refunds once the order is completed and the product is delivered and downloaded by the client. There would be strictly no refund if in case you change your mind, so as a client it is your responsibility to understand this, browse demos before making your purchase.
However, we do understand that there can be some exceptional circumstances in which refund would be applicable only within 10 days of your purchase.
Hence, refunds for product(s) purchased will be provided only if ALL OF THE FOLLOWING CONDITIONS ARE SATISFIED:
- Product is not delivered: If in any case, you do not receive the product, please contact our support team in writing within 10 days from your purchase date. If you do not contact within this time, then the product will be considered delivered and downloaded.
- Major Bugs/Defects: All the products on TemplatesHub.Design are thoroughly tested before release by the owner/vendor of the product. But, still if you face any major bug, then you have to report the bug to the vendor within 14 days of your purchase and the vendor has to purchase the bug within 72 hours of bug reported in writing. If the vendor fails to provide a resolution within 72 hours of bug reported and temporary access details provided, then a full refund will be provided. To allow vendor to resolve issue on your website, you may be asked by vendor to provide temporary access to your website via FTP, CPanel, Database, Team Viewer, Any desk or any other remote accessing tool, and failure in providing the details will result in equal amount of delay in the resolution. If you refuse to provide these details, then the refund request may be declined.
- Product not-as-described: If the product you received is not as it is described on its description page, then you should report the issue via ticket within 10 days of your purchase and provide clear and complete evidences for proof of product not as described in the description. Failed complaint in providing evidences, or complained based on change of mind or comparison from any other product will not be considered and refund request may be declined.
Support: TemplatesHub.design and all registered vendors provide complementary support for 90 days for each purchased product in the form of an online ticketing system. Our support team will assist with the purchased product installation, your general questions and all technical errors in our purchased product. We do not provide any bug-fix support for product sold from our website if you have modified them or any of your modifications in other parts of your website (developed in supported CMS / Tool) cause these errors.
If you need our assistance after this 90 days period, then contact us to let us help you better.
Important! We don’t provide support service if you’re using illegal(nulled) version of our products.
Modifications & Amendments: Ahead WebSoft reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes.
Ahead WebSoft may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
Disclaimer of Warranties: The Website is provided “as is”. Ahead WebSoft hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Ahead WebSoft does not make any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
Piracy: Ahead WebSoft will terminate all support and business relations with a user if he / she / they are found in any instance of product piracy. This will include, but is not limited to any “cracked”, “nulled”, or otherwise unlicensed versions of our any of our product.
Limitation of Liability: In no event will Ahead WebSoft Technolgoies be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any direct, indirect, special, incidental, consequential or exemplary damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; (iv) for any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation; or (iv) for any amounts that exceed $1 under this agreement. Ahead WebSoft shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
The limitations on Ahead WebSoft’s liability above shall apply whether or not Ahead WebSoft has been advised of or should have been aware of the possibility of any such losses arising.
Indemnification: You agree to hold harmless and indemnify Ahead WebSoft, and its subsidiaries, affiliates, directors, officers, agents, employees, advertisers, licensors, suppliers or partners from and against any and all claims, losses, damages (actual and consequential) and expenses, including attorneys’ fees and litigation costs, arising out of your use of the Website, products and services including but not limited to your violation of this Agreement.
Termination: Ahead WebSoft may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your TemplatesHub.Design client account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a client account, such account can only be terminated by Ahead WebSoft if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Ahead WebSoft’s notice to you thereof; provided that, Ahead WebSoft can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Dispute resolution: INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you and Ahead WebSoft agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice. Your address for such notices is your billing address, with an email copy to the email address you have provided to Ahead WebSoft.
We don’t want to fight. If something goes wrong, contact us and we’ll negotiate the problem. If that doesn’t work, we will figure it out in arbitration.
Governing law, international use, and users
The Terms of Service will be governed by and construed in accordance with the internal laws, without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the state and federal courts, and waive any objection to such jurisdiction or venue.
Although the Service may be accessible worldwide, we make no representation that the Service or the materials on the Service are appropriate or available for use in locations outside the India, and accessing the Service from territories where its use is illegal is prohibited. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable India and local laws and regulations, including but not limited to export and import regulations.